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Shipping Requirements
Saddles are to be sent via UPS or FedEx – only!!
Please do NOT send ANY PACKAGE/BOX with signature required!! Just send us tracking and both parties will have information of the arrival date.
You are responsible for getting the saddle to us. You can either drop it off if you are local or arrange with UPS as courier. Saddles ship to:
Flying Star Saddlery
141 W. Hwy 316
Citra, FL 32113
PLEASE - NO U.S. POSTAL SERVICE. DO NOT SEND SADDLE with 'signature required.'
We will have to charge for the office to be staffed when your package arrives!
How to package the saddle
Good packaging doesn’t need to be excessive. However, you need to remember that delivery companies can throw boxes around. If you are sending a $3,000 saddle, how would you feel about it being thrown around, or launched over someone's back garden gate..
Trust us, it happens.
You need to ensure that you have sufficiently protected the saddle, particularly the pommel, cantle, and sides that are touching the box. Some saddles can rattle around in larger boxes. On the other hand, small boxes mean the saddle is really compressed with possible leather damage and doesn’t allow for any padding protection.
Good internal packaging consists of bubble wrap, airbags, shredded cardboard paper but NO PACKING PEANUTS. Remember someone will be opening your box in their home or work place.
The polystyrene balls/ packing peanuts, or loose fill chips are prohibited and a complete waste of time. They fill the box out but offer little protection, and again will end up all over our office / kitchen floor. AVOID THEM.
Always:
- Put the saddle in a strong, sturdy, preferably new cardboard box
- Protect the pommel and cantle with bubble wrap, airbags, or other protective padding
- Tape the box with WIDE tape on all seams.
- Tape up the box well and ensure that the bottom will not fall through with the weight of the saddle
Thank you for your adherence to these guidelines! It is greatly appreciated!
Trial Policy
Any saddle trial with Flying Star Saddlery is for a duration of 5 to 6 days after the saddle has arrived, whether the saddle is new or one of our consignment saddles. Some arrangements can be made if you are needing a few extra days due to unforeseen circumstances.
Please call us with your request for an extension of time.
If we have not heard from you before the 6th day – we will consider the sale as final. We request that you ride with stirrup leather covers at all times during the trial and/or the leathers under the flap.
All saddles leave paid in full.
All are exchangeable or returnable in the 5 to 6 day timeline.
Saddle Policies
Trial Policy / Shipping Requirements / Saddle Consignment
303-912-8703
Saddle Consignment
As we begin the process of marketing your saddle ('Consigned Property') which you are consigning with Flying Star Saddlery, we'd like to explain the details of preparing a used saddle for sale.
The first step is to fill in the two-page consignment agreement and return. This form is a 'fill-able pdf'. First, download the consignment form, then “fill in” all of the pertinent information, type your name & initials for your signature, SAVE THE FILLED IN DOCUMENT and then return filled in PDF form ATTACHED TO AN EMAIL! Another method, if you prefer, is to download – fill in by hand – scan and return. Be sure to include your email address!
The second step is to “ok” the starting price of your saddle and weigh in on what research has revealed about its current market value. You might also have other details about the saddle which will help shoppers learn about its merits and fitting points. (PLEASE share these details under 'Features')
The third step – is to “Like Us” on the Flying Star Saddlery Business page on Facebook! This way when your saddle is posted on the FSS page – we can tag you and you then can share it with your friends on FB – thereby increasing the circle of viewership and potential buyers! This also allows you to view the photography we have done on your behalf and the editing of each image to ensure a pleasing presentation.
We need to have these puzzle pieces in place before we begin our behind the scenes process which entails: Cleaning and conditioning your saddle. (If we have to clean your saddle this is a charge of $15.00) Then a team member will photograph your saddle for use in marketing. These photos are then edited to ensure maximum detail. Our marketing team then posts your saddle in all applicable groups and sites.
At that point, we post your saddle in the Flying Star Saddlery online shop and then on eBay. In concert with these two actions, we post to the pertinent Facebook groups, (oftentimes 6 to 7 different saddle sales groups) where your consignment saddle enjoys over 80,000 member viewers.
At this juncture – the sale of your saddle depends greatly on finding the exact right horse and rider. Flying Star also promotes your saddle by physically taking it to every pertinent fitting.
Patience is key with a used saddle sale, as the Flying Star mission is to find the perfect horse and rider for each saddle!
As your representative, Flying Star Saddlery will tender every offer and notify you accordingly. Please no phone calls or emails to “check-up” on your saddle. Your saddle will go out on every pertinent fitting both locally and nationally.
Flying Star, LLC sets no timetable on the sale of your consigned property but guarantees your saddles' maintenance and marketing for the duration.
Thanks for trusting Flying Star Saddlery with your consignment!
• View/Download saddle consignment agreement
Flying Star
Stables and Saddlery